Tutorials

Use these demos to learn more about online banking and our mobile app.

Videos

Watch these short videos to learn more about our new digital banking experience.

FAQs

Get answers to the most common questions about the digital banking experience.

Will I need to register all of my accounts separately?

No – most members will only need to register once. If you have multiple member numbers, you’ll be able to view all of your accounts under your new username once you’re registered!  However, business accounts and some specialty accounts won’t automatically be linked and will need to be registered separately.

I’m a joint member on an account – do I need to register?

Yes! All members on an account (both prime and joint) will need to register separately with their own username and password if they wish to access digital banking.

Where can I learn more about CCU's digital banking experience?

We’ve created several videos and tutorials with detailed information on our digital banking features. Check them out in the Videos and Tutorials section.


Register for Digital Banking

In order to access your account online or in our mobile app, all members (both prime and joint) will need to register.

What You’ll Need to Register

Account/Member Number

If you have more than one, choose the one that you consider your primary account.

Social Security Number (SSN/TIN)

Plus one of the following three fields:

  • Date of Birth
  • Email
  • Zip Code

Watch this video to learn more about the registration process.

Want to read past member communications about our new digital experience? View member communication archive