Tutorials

Use these demos to learn more about online banking and our mobile app.

Videos

Watch these short videos to learn more about our new digital banking experience.

FAQs

Get answers to the most common questions about the digital banking experience.

Will I need to register for the new digital banking experience?

Yes, even if you were using eBranch online banking and/or the old mobile app, you’ll need to register in the new system. You will be prompted to create your new account the first time you log into digital banking.

Will I need to download a new mobile app?

Yes - a brand new app will be made available when we're live in the new system. Android users will need to delete our old app first and then download the new app. Apple users will receive the new app automatically if you have automatic updates turned on (otherwise, look for an updated app to download).

Will I need to register all of my accounts separately?

No – most members will only need to register once. If you have multiple member numbers, you’ll be able to view all of your accounts under your new username once you’re registered!  However, business accounts and some specialty accounts won’t automatically be linked and will need to be registered separately.

I’m a joint member on an account – do I need to register?

Yes! All members on an account (both prime and joint) will register separately in the new system with their own usernames and passwords.

When will the new system be live?

Our new digital banking experience is now available!


Register for Digital Banking

Now that our new online banking and mobile app are available, all members (both prime and joint) will need to register.

What You’ll Need to Register

Account/Member Number

If you have more than one, choose the one that you consider your primary account.

Social Security Number (SSN/TIN)

Plus one of the following three fields:

  • Date of Birth
  • Email
  • Zip Code

Watch this video to learn more about the registration process.

Want to read past member communications about our new digital experience? View member communication archive